Privacy Policy

Introduction

Tetezo ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our microinsurance platform and services.

Information We Collect

Survey Information

When you complete our survey, we collect:

• Demographic information (age range, sex, marital status, education level)
• Income and employment information
• Insurance preferences and concerns
• Contact information (email and phone - optional)

Waitlist Information

When you join our waitlist, we collect:

• Full name
• Phone number (required)
• WhatsApp number (optional)
• Email address (optional)
• Product interests
• Additional information you choose to provide

Automatically Collected Information

• Device information and browser type
• IP address and location data
• Usage data and analytics
• Submission timestamps

How We Use Your Information

We use the information we collect to:

• Design and develop microinsurance products that meet your needs
• Contact you about our services and product launches
• Analyze market demand and customer preferences
• Improve our platform and user experience
• Comply with legal obligations
• Prevent fraud and ensure security

Data Storage and Security

Your information is stored securely using Amazon Web Services (AWS) infrastructure with encryption at rest and in transit. We implement industry-standard security measures including:

• Encrypted data storage (AWS DynamoDB)
• Secure HTTPS connections
• Access controls and authentication
• Regular security audits
• Input validation and sanitization

Data Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Service Providers: AWS for hosting and data storage
• Insurance Partners: When developing products (with your consent)
• Legal Requirements: When required by law or to protect our rights
• Business Transfers: In case of merger, acquisition, or sale

Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Request correction of inaccurate data
• Deletion: Request deletion of your data
• Opt-out: Unsubscribe from marketing communications
• Data Portability: Request your data in a portable format

To exercise these rights, contact us at: privacy@tetezo.com

Data Retention

We retain your information for as long as necessary to provide our services and comply with legal obligations. Survey responses are retained for market research purposes. Waitlist information is retained until you request deletion or we determine it is no longer needed.

Cookies and Tracking

We use localStorage for rate limiting and session management. We do not use third-party tracking cookies. Our analytics are minimal and focused on improving user experience.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

International Data Transfers

Your information may be transferred to and processed in countries other than Zambia. We ensure appropriate safeguards are in place to protect your data in accordance with this Privacy Policy.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date. Continued use of our services after changes constitutes acceptance of the updated policy.

Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us: